Cognition, Empathy & Interaction: Floor Management of English and Japanese Conversation - Paperbackby Reiko Hayashi (Author) Conversational analysis is an interdisciplinary field that draws on cognitive science, social psychology, sociology, pragmatics, and the ethnography of communication. These various disciplines provide both qualitative and quantitative foundations for conversational analysis. The ultimate goal of this study is to investigate what communication is: what its goals are, why people talk, and how conversational goals are achieved.