Custom Pendant DepositOnce we've recieved your deposit for your custom pendant, our expert will promptly contact you to explore design concepts and establish the budget for your personalized creation. Expect a response within 24 hours. For inquiries, please email us at contact@100kgems. uk. Alternatively, you can also send us a direct message on Instagram via @100kgems. The production timeline varies based on the complexity of your design, typically spanning 2 3 weeks.